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1. Question :

You are looking to buy a home that costs less than $700,000, but your real estate agent keeps sending you fliers for homes that cost $1,000,000 or more. This information is likely to be useless because it is:


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not reliable.

Question 2. Question :

The ________ component of the five-component framework of an information system includes individuals who maintain the data and support the networks of computers.





Question 3. Question :

Which of the following is a low-tech information system?

An inventory tracking system that produces reports every 24 hours

A file of email addresses stored in an email program

A customer support system that keeps track of product issues

A decision support system that analyzes multiple variables

Question 4. Question :

Which of the following pairs of components constitutes the human side of information systems?

Software and procedures

Software and people

People and procedures

Hardware and people

Question 5. Question :

Which of the following best describes data?

Information presented in a meaningful context

Processed information

Recorded facts or figures

Knowledge derived from facts or figures

Question 6. Question :

Graham & Hilda Corp. is a firm that offers enterprise software solutions to independent retailers. The firm recently entered into a contract with a major national retail chain to develop and implement proprietary software that tracks inventory, restocking, and supplier information. Which of the following actions will be most difficult to perform when implementing the new information system?

Upgrading the computer systems used by the retail chain

Writing the programs to create the software

Changing the structure of existing databases that reflect supplier and customer data

Training the employees to use and manage the new system

Question 7. Question :

Drudgen Fitness Inc. is a fitness equipment provider that markets its products through a chain of retail outlets in four states. As part of its expansion strategy, the company decides to open outlets in four more states and decides to revise its existing business processes. According to the five-component model of information systems, which of the following processes will be the least disruptive to the organization?

Collecting demographic data from the new markets

Developing new CRM software for the existing and new outlets

Relocating existing employees and hiring new employees

Buying and installing new computers in the new outlets

Question 8. Question :

Which of the following ratios has fallen as a result of Moore’s Law?





Question 9. Question :

A retail company sells products such as agricultural produce and consumer products. The company procures materials from farmers and local producers. This process of obtaining the inputs needed for a business is called:

inbound logistics.


internal marketing.

Question 10. Question :

Focused differentiation occurs when:

a better product is provided within an industry segment.

there is limited competition in an industry.

the customers are highly price-sensitive.

product quality improves across an entire industry.

Question 11. Question :

According to Porter’s five forces model, in which of the following situations would a supplier have the highest bargaining power?

A Houston-based vendor is the only supplier of a patented material for many smartphone manufacturers

A fashion brand’s outlet catering to a niche market

A restaurant that serves only army veterans

A large retailer buying finished goods from many small suppliers

Question 12. Question :

The difference between the total value added and the total costs incurred is called the ________ of the value chain.

actual value

total margin

total revenue

gross turnover

Question 13. Question :

Which of the following value chain activities involves inducing buyers to purchase a product and providing a means for them to do so?

Inbound logistics


Sales and marketing

Outbound logistics

Question 14. Question :

Bargaining power of customers is likely to be the highest for markets involving:

limited edition apparel.

industrial products.

patented drugs.

vintage cars.

Question 15. Question :

Focused cost leadership is observed when a product has the lowest cost:

within an industry segment.

across the product range offered by a company.

within an industry.

within the supply chain of a company.

Question 16. Question :

FunText is a company that owns an app used for text messaging. It recently offered a membership extension of six months without any additional charges to its existing customers who had registered for a three-year membership. By doing this, which competitive strategy did FunText implement?

Creation of a new service

Product differentiation

Locking in customers

Locking in suppliers

Question 17. Question :

________ is used to install and update software, backup, and restore mobile devices, wipe employer software and data from devices, report usage, and provide other mobile device management data.

MDM software

A key logger

BYOD manager

A UX application

Question 18. Question :

Which of the following statements is true of native applications?

They only run on the operating system for which they are programmed.

The cost of native applications is low.

They can be developed by less skilled, lesser-paid employees.

The limits on these applications are usually technological, not budget.

Question 19. Question :

Which of the following memory devices is volatile in nature?

Magnetic disk


Hard drive

Optical disk

Question 20. Question :

Machine code:

is understandable by humans.

cannot be modified by humans.

is written by humans.

cannot be processed by computers.

Question 21. Question :

Which of the following is an example of vertical-market application software?

Inventory tracking software for an automobile manufacturer

Tax preparation software that individuals use in their personal computers

Adobe suite used by graphic designers

Microsoft PowerPoint used to create presentations

Question 22. Question :

Thin-client applications are developed using:





Question 23. Question :

________ occurs when users move their activities, especially long-running transactions, across devices.

Cloud computing

Key logging



Question 24. Question :

With ________, a computer, such as a desktop or portable computer, hosts several different operating systems.

PC virtualization

parallel computing

cloud computing


Question 25. Question :

________ are the final judges as to what data the database should contain and how the records in that database should be related to one another.





Question 26. Question :

Columns that are keys to different tables than the ones in which they reside are called:


foreign keys.

primary keys.

internal records.

Question 27. Question :

Which of the following is the smallest data element in a database?





Question 28. Question :

The database administrator of an organization constantly manages the processing rights and responsibilities of employees. This is an example of a(n) ________ task.





Question 29. Question :

Which of the following is an international standard language for processing a database?




MS Access

Question 30. Question :

A(n) ________ is a program used to create, process, and administer a database.

operating system


information system

data mart

Question 31. Question :

A student management system allows students to have multiple majors, and advisers are assigned to handle multiple students and courses. This is an example of a(n) ________ relationship.





2 of 2

Question 32. Question :

A data integrity problem will occur only if:

a database has multiple administrators.

data are duplicated in a database.

the database is very large.

there are complex relationships between entities in a database.

Question 33. Question :

Which of the following would be a consequence of teleaction, a form of remote action system?

The need for local support staff would decrease.

The value of local mediocrity would decrease.

The requirement for highly-skilled employees would decrease.

The industries producing high-value product would be unable to properly utilize teleaction.

Question 34. Question :

Which of the following characteristics is a disadvantage of in-house hosting?

Dependency on vendor

Loss of control over data location

Cost uncertainties

Lack of visibility into security details

Question 35. Question :

Which of the following is true about cable lines?

They provide high-speed data transmission using telephone cables.

They offer consistent performance, irrespective of the number of users sending and receiving data.

They rely on high-capacity optical fiber cables and use their own protocols for data transmission.

They provide faster download speeds than DSL modems.

Question 36. Question :

Which of the following statements is true about IEEE 802.3?

It is the protocol for wireless LAN connections.

It is the protocol for Bluetooth.

It is the protocol for wired LAN connections.

It is the universal standard protocol for all WAN connections.

Question 37. Question :

Which of the following statements is true about the IEEE 802.11ac protocol?

It is also known as Ethernet.

It is used for wired LAN connections.

It cannot be processed by access points.

It allows speeds of up to 1.3 Gbps.

Question 38. Question :

Which of the following is true of digital subscriber line signals?

Digital subscriber line signals do not interfere with telephone signals.

Digital subscriber line signals use the same protocols as cable modems do for data transmission.

Digital subscriber line signals replace phone signals and are sent to the ISP.

Digital subscriber line signal data transmission and telephone conversations cannot occur simultaneously.

Question 39. Question :

Which of the following protocols guarantees secure data transmission?





Question 40. Question :

Which of the following refers to the three tiers in the three-tier architecture?



User, server, and database

Tunnel, switch, and access point

Question 41. Question :

Which of the following features distinguishes a LAN from a WAN?

LAN connects computers in a single location.

WAN has a limit on the number of users

WAN has relatively lower bandwidth

LAN has stringent hardware requirements

Question 42. Question :

An ERP solution does not include:

a database design.

a company’s operational data.

initial configuration data.

stored procedures.

Question 43. Question :

ERP training falls into two broad categories, one of which is training on how to use the ERP application software. Which of the following activities is a part of this category?

Obtaining top-level management support

Steps for using the applications to accomplish the activities in processes

Dealing with employee resistance to the new system

Preparations for organizational changes

Points Received: 2 of 2


Question 44. Question :

The two top-ranked ERP vendors are:

Epicor and Oracle.

SAP and Oracle.

Microsoft Dynamics and Infor.

Microsoft Dynamics and SAP.

Question 45. Question :

Which of the following workgroup processes is related to operations?

Account updating and tracking

Sales forecasting

Finished goods inventory management

Treasury and account management

Question 46. Question :

________ is an example of an inter-enterprise information system.





Question 47. Question :

Which of the following ERP products did Infor acquire?



Question 48. Question :

Which of the following statements is true regarding workgroup information systems?

They are easy to change.

They minimize data duplication among departments.

They can be operated without training.

They support 10 to 100 users.

Question 49. Question :

Which of the following workgroup processes is related to sales and marketing?

Lead tracking

Order management

Customer support

Accounts receivable

Question 50. Question :

ERP vendors train an organization’s employees, called Super Users, to become in-house ERP trainers in training sessions called:

train the trainer.

top-down training.

on-the-job training.

employ the employer.

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