Liberty BUSI411 Exam 1 2019
1.Which of the following is essential to consider with respect to managing a process to meet demand?
Answer: capacity.
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2. If one organization is better able than most to respond to changes in demands or opportunities, we say that organization exhibits higher:
Answer: Agility
3. Which of the following is not a benefit of using models in decision making?
Answer: They serve as a consistent tool for evaluation.
4. Supplying operations with parts and materials, performing work on products, and/or performing services are part of the firm’s:
Answer: internal supply chain.
5. Marketing personnel and product designers must work closely with operations to successfully develop and produce new products because operations personnel can best judge how _____________ new product designs will be.
Answer: manfacturable
6. Increasing the service offered to the customer makes it more difficult to compete on the basis of:
Answer: price
7. In an assembly operation at a furniture factory, six employees assembled an average of 450 standard dining chairs per five-day week. What is the labor productivity of this operation?
a. 90 chairs/worker/day
b. 20 chairs/worker/day
c. 15 chairs/worker/day
d. 75 chairs/worker/day
e. none of the above
Answer: 15 chairs/worker/day
8. Which of the following would be least important in the pursuit of a time-based strategy?
Answer: cost minimization
9. Which of these factors would be least likely to affect productivity?
Answer: advertising
10. The external elements of SWOT analysis are:
Answer: threats and opportunities
11. Which of the following features would not generally be considered common to all forecasts?
Answer: Historical data is available on which to base the forecast.
12. A managerial approach toward forecasting which seeks to actively influence demand is:
Answer: PROACTIVE
13. The owner of Darkest Tans Unlimited in a local mall is forecasting this month’s (October’s) demand for the one new tanning booth based on the following historical data:
Month Number of Visits
April 100
May 140
June 110
July 150
August 120
September 160
What is this month’s forecast using the naive approach?
Answer:
14. The dean of a school of business is forecasting total student enrollment for this year’s summer session classes based on the following historical data:
Year Enrollment
Four years ago 2000
Three years ago 2200
Two years ago 2800
Last year 3000
What is this year’s forecast using the naive approach?
Answer: 3,200
15. Given an actual demand of 105, a forecasted value of 97, and an alpha of .4, the simple exponential smoothing forecast for the next period would be:
Answer: Given a previous actual demand of 105, a forecasted value of 97, and an α of . 4, the simple exponential smoothing forecast for the next period would be: 100.2.
16. Making plans for how products that have reached the end of their useful lives will be dealt with is the primary subject of:
Answer: end-of-life programs
17. Products or services with a high degree of similarity of features and components are called:
Answer: Generic
18. Product life cycle management (PLM) incorporates all of the following except:
Answer: Managing warranties.
19. Excitement characteristics are categories in the _________ model.
Answer: Kano
20. Designing for recycling helps facilitate:
Answer: Reduced legal liability
21. Goods-producing organizations are not involved in service activities.
Answer:false
22. Competitiveness relates to the profitability of an organization in the marketplace.
Answer:False
23. A tracking signal focuses on the ratio of cumulative forecast error to the corresponding value of MAD.
Answer:True
24. Many U.S. manufacturers are now shifting their focus from products to both product and process improvements.
Answer:True
25. A disadvantage of standardization is the possibility of standardizing designs too early, which may make them difficult to modify in the future.
Answer: True
Florida ARC 1720 Quiz 5 – According to Professor Tilsons

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