Quiz 4

Question 1

In typical middle-class cultural interviewing settings for counseling, the focus is usually on

Answers:

A.

the family.

B.

the individual.

C.

the group.

D.

the cultural/environmental context.

Question 2

In subtractive empathy, the counselor responses

Answers:

A.

adding a link to something the client has said earlier.

B.

slightly add something to what the client has said.

C.

gives back less than what the client has said.

D.

interchangeable with client experience.

Question 3

Which skill is most useful in working with an implicit level of speech and action?

Answers:

A.

reflection of feeling

B.

reflection of meaning

C.

summarization

D.

an integrated interview

Question 4

Your employee responds, “That’s unfair to me. Where did you get that idea?” The response is a(n) ___________ focus.

Answers:

A.

individual

B.

challenging issue

C.

interviewer

D.

cultural/environmental/contextual

Question 5

In basic empathy, the counselor responses are

Answers:

A.

additive to client experience.

B.

slightly additive to client experience.

C.

interchangeable with client experience.

D.

somehow improved over prior levels of personal qualities.

Question 6

The authors recommend that _______________ difference(s) need to be addressed when working with a client.

Answers:

A.

ethnic

B.

cultural

C.

none of the above

D.

gender

E.

all of the above

Question 7

Focusing often results in

Answers:

increased cognitive complexity.

broadening understanding through looking at different points of view.

increased ability to direct client talk (or not direct due to your awareness).

all of the above.

Question 8

A culture that emphasizes self-actualization is likely to focus on

Answers:

A.

the individual.

B.

careful problem-solving.

C.

freeing people from sexism and racism.

D.

actualization of human potential through multiple focus.

Question 9

The genogram or family chart is

Answers:

A.

only for family counseling.

B.

a good way to help a client focus on family issues.

C.

a technique for only advanced therapy.

D.

a and c above.

Question 10

The basic listening sequence can be used in which setting?

Answers:

A.

management

B.

medicine

C.

sales

D.

a and c above

E.

all of the above

Question 11

Which of the following is most closely associated with thoughts?

Answers:

A.

paraphrase

B.

reflection of feeling

C.

reflection of meaning

D.

summarization

Question 12

A culture that emphasizes group harmony and joint goals is likely to focus on

Answers:

A.

the individual.

B.

others so as to provide the group with a joint goal.

C.

mutual or we focus.

D.

individuals who can make a difference as leaders of the group.

Question 13

The first step in confrontation is

Answers:

A.

Identifying a contradiction or discrepancy.

B.

asking questions to clarify discrepancies.

C.

checking out incongruity.

D.

establishing rapport.

Question 14

Allen discusses an attorney who reframed his thoughts around a divorce. The attorney

Answers:

A.

helped Allen understand his personal thoughts about what happens during a divorce.

B.

confronted Allen directly with the fact that he and his wife had different stories.

C.

reminded Allen that divorce is very expensive and we need to move as fast as possible.

D.

interpreted Allen’s behavior as resistant to the truth.

Question 15

Which of the following is most likely an interpretation?

Answers:

A.

You’re upset and troubled.

B.

Sounds like you want some help right now.

C.

Sounds like your fear of rejection led you to seek rejection from your wife.

D.

None of the above.

Question 16

Incongruities and discrepancies of the interviewee to be identified include all but one of the following:

Answers:

A.

between two statements.

B.

between statements and nonverbal behavior.

C.

between the influencing skill used by the interviewer and the interviewee response.

D.

between what one says and what one does.

Question 17

Which question would most effectively probe for meaning?

Answers:

A.

Why do you do that?

B.

Does it really matter?

C.

How could it be that way?

D.

Why is that important for you?

Question 18

You are giving feedback to someone who is working for you. You say, “The major difficulty seems to be that your communication skills are not up to par.” Your statement is a(n) ___________ focus.

A.

individual

B.

issue or challenge

C.

interviewer

D.

other

Question 19

In working with some Asian and Southern European peoples, which focus is often more appropriate than typical middle-class U.S. focusing?

A.

the individual

B.

the cultural/environmental context

C.

mutual focus emphasizing we

D.

mutual focus emphasizing different cultures

Question 20

Which of the following is most closely associated with values and beliefs?

A.

paraphrase

B.

reflection of feeling

C.

reflection of meaning

D.

Summarization

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